Differences

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--- wiki:20_rdc_charger:50_troubleshooting:start [2023/05/03 12:13] – alen.mejak
+++ wiki:20_rdc_charger:50_troubleshooting:start [2023/05/26 13:04] – external edit 127.0.0.1
@@ Line 1: / Line 1: @@
 ===== Troubleshooting =====
-|**ERROR**| ** POSSIBLE CAUSES |**ERROR**| ** POSSIBLE CAUSES |
+<WRAP column 950px>
+RDC Charger recovers error automatically.
+To delete error by yourself long press button on charger housing or on application. **Charging is stopped while error is active.** **If red light still flashes, please read table bellow.**
+|<100% 25% 35%>|
+^ Error ^Possible causes ^ Possible solution ^
+|CP positive voltage\\ CP negative voltage |Measured voltage on CP pin is out of range. | Check your charging cable and plug. Reconnect your EV. If error still appears, please contact your EVSE service.  |
+|RCD sensor trip                  | DC current leak detected. | Please try to connect another EV, if error still appears, please contact your EVSE service. Otherwise, please contact an authorized car service department. |
+|RCD sensor malfunction           | RCD sensor is damaged or not connected. | Please contact your EVSE service. |
+|Undervoltage\\ Overvoltage       | Supply voltage is out of range.  | Please contact your EVSE installer. |
+|Charge with ventilation          | EV requests charging with ventilation and "Charging with ventilation" is not enabled on configurator | Enable "Allow charging with ventilation" if charged EV is located in ventilated area. |
+|PS reading error                 | No communication with internal power sensor. | Please contact your EVSE service. |
+|Current is higher than allowed   | Vehicle draws more power than allowed. |Please try to charge another EV, if error still appears, please contact your EVSE service. Otherwise, please contact an authorized car service department.|
+|Internal temperature is too high | Temperature inside of charger is too high. |Make sure charger is not exposed to direct sunlight. Please contact your EVSE installer. |
+</WRAP>